AMA-COM | 2009 | ISBN: 0814479049 | 157 pages | PDF | 1,3 MB
Are
you hesitant to speak up at work? Do people tune out when you talk? Are
you afraid to say no? According to corporate consultant Judith Tingley,
in order to get people to listen to what you say--and do what you
want--assertive communication should be your goal. This book provides
typical examples of workplace communications scenarios, plus self-tests
to help assess present levels of directness.
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